- CERTIFICATION: ISO/IEC 20000 IT Service Management Associate™ (USD 199.- Value)
- BONUS PROGRAM E-BOOK: 80 Pages (USD 97.- Value)
- BONUS PROGRAM AUDIOBOOK: 1 Hour, 10 Minutes, 33 Seconds (USD 50.- Value)
- SHAREABLE & VERIFIABLE DIGITAL BADGE: Your Name Engraved On It, Custom Made For You (USD 99.- Value)
The Skills You'll Learn:
- Chapter 1. Why Does ISO/IEC 27001 Matter?
- Chapter 2. The value of implementing service management.
- Chapter 3. How does ISO/IEC 20000 function?
- Chapter 4. Core concepts of ISO/IEC 20000.
- Chapter 5. ISO/IEC 20000 Step-By-Step Implementation Guide.
- Chapter 6. ISO/IEC 20000 IT Service Management Systems Framework.
- Chapter 7. ISO 20000 - Roles And Responsibility In Organizations.
- Chapter 8. Why Understanding Roles is Critical to the Service Management Program?
- Chapter 9. Five Typical Roles and Responsibilities.
- Chapter 10. ISO 20000 Service Management Systems Associate.
- Chapter 11. ISO 20000 Service Management Systems Internal Auditor.
- Chapter 12. ISO 20000 Service Management Systems Lead Auditor.
- Chapter 13. ISO 20000 Service Management Systems Lead Implementor.
- Chapter 14. ISO 20000 Service Management Service/Support Desk Manager.
- BONUS Chapter 1. Become A Bit Better Than You, Everyday.
- BONUS Chapter 2. Next Steps For The Pursuit Of Growth.
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Which Means You Build Your CONFIDENCE and KNOW-HOW.
Even If You Didn't Have A Chance To Access Required Resources and Collect Experiences About ISO/IEC 20000 IT Service Management Systems and Businesses Until Today.